These general terms and conditions of sale apply to all sales made by
on the Absolute Magnitude website.

The www.absolute-magnitude.com website is a service of :
● Absolute Magnitude
● located ZA Picourenc - Lot 4E, 190 chemin de la Frayère 06530 Peymeinade
France
● RCS number: 830 044 350 R.C.S. Cannes
● website URL: www.absolute-magnitude.com
● e-mail: info@absolute-magnitude.com

The Absolute Magnitude website sells the following products: Products and
Maintenance accessories, Protective products and Technological tools

The customer declares that he has read and accepted the conditions
general terms and conditions of sale prior to placing the order. Validation
of the order therefore implies acceptance of the general terms and conditions of sale.

These general terms and conditions express the entirety of the obligations of the parties.
The buyer is therefore deemed to accept them without reservation.
These general terms and conditions of sale apply to the exclusion of all others.
conditions, and in particular those applicable to in-store sales or sales via the Internet.
other distribution and marketing channels.
They are available on the Absolute Magnitude website and will prevail, where applicable, over any other terms and conditions.
any other version or any other contradictory document.
The seller and the buyer agree that these general terms and conditions govern
their relationship exclusively. The seller reserves the right to modify from time to time
its general terms and conditions. They will apply as soon as they are published online.
If a condition of sale is missing, it will be deemed to be governed by the terms and conditions of sale.
practices in force in the distance selling sector in which companies have their
headquarters in France.
These general terms and conditions of sale are valid until 30 June 2025.

The purpose of these general terms and conditions is to define the rights and obligations of
parties in connection with the online sale of goods offered by the seller to the buyer,
from the Absolute Magnitude website.
These conditions only apply to purchases made on the Absolute website.
Magnitude and delivered exclusively to mainland France, Corsica and the countries of the European Union.
European (not subject to customs) excluding islands.
These purchases concern the following products: Cleaning products and accessories,
Protective products and technological tools.

The buyer acknowledges that, prior to placing an order, he/she has been informed of the following
order and the conclusion of the contract, in a legible and comprehensible manner, of the
these general terms and conditions of sale and all the information listed in article
L. 221-5 of the French Consumer Code.
The purchaser shall be provided, in a clear and comprehensible manner, with the following information
following :
- the essential characteristics of the property ;
- the price of the goods and/or the method of calculating the price ;
- any additional transport, delivery or other costs incurred by the customer.
postage and any other charges payable;
- in the absence of immediate performance of the contract, the date or period within which the seller
undertakes to deliver the goods, whatever the price;
- information about the seller's identity and postal address,
and its activities, those relating to legal guarantees,
the functionalities of the digital content and, where appropriate, its interoperability, to
the existence and implementation of guarantees and other conditions
contractual.

Buyers can place their orders online, using the online catalogue.
online using the form provided, for any product while stocks last.
available.
The buyer will be informed of any unavailability of the product or good ordered.
For the order to be validated, the purchaser must accept, by clicking on the following link
the present general terms and conditions. They must also choose the address and method of delivery.
and finally validate the payment method.
The sale will be considered final:
- after confirmation of acceptance of the order has been sent to the buyer by the
seller by e-mail ;
- and after full payment has been received by the seller.
Any order implies acceptance of the prices and description of the products available.
at the time of sale. Any dispute on this point will be settled in the context of a possible
exchange and the guarantees mentioned below.
In certain cases, such as non-payment, incorrect address or other problems
on the buyer's account, the seller reserves the right to block the buyer's order.
the buyer until the problem has been resolved.
For any questions relating to the tracking of an order, the buyer may send an e-mail to
to the seller at the following e-mail address info@absolute-magnitude.com

The online provision of the buyer's bank card number and final validation
of the order will constitute proof of the buyer's agreement:
- payment of sums due under the purchase order ;
- signature and express acceptance of all transactions carried out.

The seller will provide the buyer with an order confirmation, by courier
electronics.

The computerised registers, kept in the seller's computer systems in the best possible
reasonable conditions of security, will be considered as proof of the
communications, orders and payments between the parties. Archiving
order forms and invoices is carried out on a reliable and durable medium that can be used by the customer.
be produced as evidence.

The products governed by these terms and conditions are those shown on the website
Internet site of the seller and which are indicated as sold and dispatched by the seller. They are
subject to availability.
The products are described and presented as accurately as possible. However, if any
If any errors or omissions occur in this presentation, the seller shall not be liable for any loss or damage arising from such errors or omissions.
cannot be held liable.
Product photographs are not contractually binding.

The seller reserves the right to change its prices at any time, but undertakes to apply the current prices.
prices in force at the time of the order, subject to availability at that time.
date.
Prices are given in euros. They do not include delivery charges, which are invoiced in
These will be indicated before the order is confirmed. Prices include VAT
applicable on the date of the order, and any change in the applicable VAT rate will be charged to the customer.
automatically reflected in the price of products in the online shop.
If one or more taxes or contributions, in particular environmental taxes, were to be
created or modified, either upwards or downwards, this change could be passed on to the customer.
product selling prices.

This is a payment-obligation order, which means that placing the order
order implies payment by the buyer.
To pay for their order, buyers have a choice of the following methods of payment
payment methods made available by the seller and listed on the seller's website. The buyer guarantees
the seller that he has the necessary authorisations to use the method of payment.
payment chosen by the customer when validating the order form. The seller reserves the right to
the right to suspend all order processing and deliveries in the event of refusal of authorisation
payment by bank card from officially accredited organisations or in the event of
non-payment. In particular, the seller reserves the right to refuse to make a delivery or
to honour an order from a buyer who has not paid all or part of the amount due.
partially paid for a previous order or with whom a payment dispute is in progress
administration.
The price must be paid in full on the day the order is placed, as follows
credit card

Except in cases of force majeure or during periods when the online shop is closed, which
will be clearly announced on the home page of the site, delivery times will be, as far as possible, indicated on the website.
within the limits of available stocks, as indicated below. Delivery times are from
From the date on which the order is registered, as indicated in the order confirmation e-mail.
to order.
For deliveries in mainland France and Corsica, the delivery time is 2 to 4 days from the date of delivery.
from the day following that on which the buyer placed his/her order, according to the following methods: GLS.
At the latest, the deadline will be 30 working days after conclusion of the contract.
For deliveries to French overseas departments and territories or other countries, the delivery terms will be as follows
specified to the buyer on a case-by-case basis.
If the agreed delivery date or deadline is not met, the purchaser must, prior to
terminate the contract, order the seller to perform the contract within a further period of time
reasonable.
If performance has not been achieved by the end of this new period, the purchaser may freely terminate the contract.
contract.
The buyer must complete these successive formalities by registered letter with acknowledgement of receipt.
receipt or in writing on another durable medium.
The contract will be deemed to have been terminated on receipt by the seller of the letter or written notice.
informing it of this resolution, unless the professional has complied in the meantime.
The buyer may, however, cancel the contract immediately if the dates or deadlines set out in the contract are not met.
for him an essential condition of the contract.
In this case, when the contract is terminated, the seller is obliged to reimburse the buyer for the sum paid.
all sums paid, at the latest within 14 days of the date on which the contract was signed.
has been denounced.
In the event of unavailability of the product ordered, the buyer will be informed as soon as possible and will be given the opportunity to cancel the order.
possibility of cancelling the order. The buyer will then have the choice of requesting either
reimbursement of sums paid within 14 days of their payment, or
exchange of the product.

Delivery means the transfer of physical possession or control to the consumer.
of the good. The products ordered are delivered in accordance with the terms and conditions and within the period specified above.
Products are delivered to the address indicated by the purchaser on the order form.
must ensure that it is accurate. Any parcel returned to the seller because of an incorrect delivery address will be deemed to have been delivered to the wrong address.
incorrect or incomplete will be returned at the purchaser's expense. The purchaser may, at his/her request,
have an invoice sent to the billing address and not the delivery address, by validating
the option provided for this purpose on the order form.
If the buyer is absent on the day of delivery, the deliveryman will make a second visit to
to ensure delivery. Beyond this point, the parcel will be returned to the seller and the customer will have to pay a new delivery charge.
delivery costs if they wish to receive their order.
If, at the time of delivery, the original packaging is damaged, torn or open, the buyer must
then check the condition of the items. If they have been damaged, the buyer must refuse to accept them.
the parcel and note a reservation on the delivery note (parcel refused because opened or damaged).
damaged).
The buyer must indicate on the delivery note and in the form of handwritten reservations
signature any anomaly concerning the delivery (damage, product, etc.).
missing items compared to the delivery note, damaged packages, broken products, etc.).
This verification is considered to have been carried out as soon as the purchaser, or a person who
authorised by him, signed the delivery note.
The buyer must then confirm these reservations to the carrier by registered mail at the latest.
within two working days of receipt of the item(s) and send a copy of the invoice to
copy of this letter by fax or ordinary mail to the seller at the address indicated in the
site legal notices.
If the products need to be returned to the seller, they must be the subject of a request for a refund.
return to the seller within 14 days of delivery. Any claim made outside
after this period will not be accepted. The return of the product will only be accepted for
products in their original condition (packaging, accessories, instructions, etc.).

The buyer must notify the seller on the day of delivery or by
the first working day following delivery, any claim of error in delivery and/or of loss of
non-conformity of the products in kind or in quality compared with the information given on the website.
order form. Any claim made after this deadline will be rejected.
The claim may be made, at the buyer's option :
- by e-mail to the following address info@absolute-magnitude.com
- by post to the company's head office
ZA Picourenc - Lot 4E, 190 chemin de la Frayère 06530 Peymeinade

Any claim that is not made in accordance with the rules set out above and within the time limits specified
will not be taken into account and will release the seller from any liability towards
the buyer.
On receipt of the complaint, the customer will be notified in writing (e-mail) that the complaint has been taken into account.
complaint. The customer will have the option of exchanging the product or receiving a credit note valid for 1 year.
an.
In the event of a delivery error or exchange, any product to be exchanged or refunded must be
returned to the seller in its entirety and in its original packaging, by Colissimo
Registered, to the following address ZA Picourenc - Lot 4E, 190 chemin de la Frayère 06530
Peymeinade
Return postage is at the seller's expense.

The seller guarantees that the goods sold conform to the contract, enabling the buyer to
make a claim under the legal guarantee of conformity provided for in articles L. 217-4
et seq. of the French Consumer Code.
In the event that the legal guarantee of conformity is invoked, please note that :
- the buyer has a period of 2 years from delivery of the goods in which to take action;
- the purchaser may choose between repairing or replacing the goods, subject to the following conditions
the cost conditions set out in Article L. 217-17 of the French Consumer Code;
- the buyer does not have to provide proof of the non-conformity of the goods during the 24-month period in the case of
of new goods (6 months in the case of second-hand goods), following delivery of the goods.

In accordance with Articles 1641 et seq. of the French Civil Code, the seller is liable for defects in
that may affect the property sold. It is up to the buyer to prove that the defects
existed at the time of the sale of the property and are such as to render the property unfit for the use for which it is intended.
intended. This guarantee must be invoked within two years of the date of purchase.
discovery of the defect.
The buyer may choose between rescinding the sale or reducing the price in accordance with
article 1644 of the French Civil Code.

Application of the right of withdrawal
In accordance with the provisions of the French Consumer Code, the buyer has a period of
14 days from the date of delivery of his order, to return any item that does not meet his requirements.
and ask for an exchange or a refund without penalty, with the exception of products that
The return costs will be borne by the purchaser.
Returns must be in their original condition and complete (packaging, accessories, etc.),
The product must be returned to us in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete products cannot be taken back.
The right of withdrawal can be exercised online, using the withdrawal form. In
In this case, an acknowledgement of receipt on a durable medium will be sent immediately to
the purchaser. Any other method of declaring withdrawal is accepted. It must be free of
ambiguity and express the desire to withdraw.
If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) will be reimbursed.
of the product(s) purchased and delivery costs will be reimbursed.
The cost of returning the goods shall be borne by the purchaser.
The exchange (subject to availability) or refund will be made within a period of
48 hours, and at the latest within 14 days of receipt, by the seller,
products returned by the buyer under the conditions set out above.

Any circumstances beyond the control of the parties preventing performance in a timely
normal conditions of their obligations are considered grounds for exoneration.
of the parties' obligations and result in their suspension.
The party invoking the circumstances referred to above must immediately notify the other party.
part of their occurrence, as well as their disappearance.
All irresistible facts or circumstances will be considered as force majeure,
external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which
cannot be prevented by them, despite all reasonable efforts to do so.
possible. Force majeure and fortuitous events are expressly defined as such,
in addition to those generally accepted by the jurisprudence of the French courts and tribunals: the
blocking of means of transport or supplies, earthquakes, fires,
storms, floods, lightning, the breakdown of telecommunications networks or difficulties of their own.
to customers' external telecommunications networks.
The parties will meet to examine the impact of the event and to agree on the best course of action.
conditions under which performance of the contract will be continued. If the case of force majeure has
For a period of more than three months, these general terms and conditions may be terminated by
the injured party.

The content of the website remains the property of the seller, who is the sole owner of the property rights.
on this content.
Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly forbidden.
of this content is strictly prohibited and may constitute a criminal offence.
counterfeiting.

The nominative data supplied by the buyer is necessary for the processing of his/her order.
and invoicing.
It may be communicated to the seller's partners responsible for carrying out, processing and distributing the order.
processing, management and payment of orders.
The information communicated through the Pimpant website is processed in the following way
declared to the CNIL.
The purchaser has a permanent right of access, modification, rectification and objection to
with regard to information concerning them. This right may be exercised in accordance with the following conditions and procedures
the terms and conditions set out on the Absolute Magnitude website.

If one or more of the stipulations of these General Terms and Conditions are held to be unenforceable, the other stipulations of these General Terms and Conditions shall apply.
valid or declared as such pursuant to a law, regulation or decision
by a competent court, the other stipulations will retain their full force and effect.
scope.

If one of the parties fails to take advantage of a breach by the other party of one of its obligations, the other party shall be deemed to be in breach.
any of the obligations referred to in these general terms and conditions may not be
interpreted for the future as a waiver of the obligation in question.

In the event of any difficulty of interpretation between any of the titles appearing at the head of the clauses,
and any of the clauses, the securities will be declared non-existent.

These general terms and conditions of sale are written in French. In the event that
they are translated into one or more foreign languages, only the French text will be authentic
in the event of a dispute.

The purchaser may have recourse to conventional mediation, in particular with the Commission
consumer mediation or sector mediation bodies
alternative dispute resolution (conciliation, for example) in the event of a dispute.
in the event of a dispute. The mediator's name, contact details and e-mail address are
available here:
The CNPM Consumer Mediation Service
27 avenue de la libération
42400 Saint Chamond
In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has put in place
set up an Online Dispute Resolution platform to facilitate independent dispute resolution
out-of-court settlement of online disputes between consumers and professionals in the European Union
platform. This platform can be accessed at the following link
:https://www.cnpm-mediation-consommation.eu/

These terms and conditions are governed by French law. The
The competent court is the court of law.
This applies to both substantive and formal rules. In the event of a dispute
or complaint, the buyer will first contact the seller to obtain a solution.
amicable solution.